At Zafune Perfumes, we are committed to delivering your fragrances safely, promptly, and in perfect condition. Please review our shipping policy below for details on how we process and deliver your orders.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is dispatched, you will receive a shipping confirmation message/email along with tracking details.
Shipping Coverage
We currently ship across India.
International shipping is not available at this time (will be announced in the future).
Delivery Timeline
Metro Cities: 3–5 business days
Non-Metro / Remote Areas: 5–8 business days
Delivery timelines may vary due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.
Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout before payment.
Any promotional free shipping offers will be mentioned on the website or product pages.
Order Tracking
Once shipped, tracking details will be shared via email or WhatsApp/SMS.
You can track your order using the provided tracking link until delivery.
Packaging & Safety
All Zafune Perfumes orders are securely packaged to prevent leakage or damage during transit.
Our perfumes are sealed and quality-checked before dispatch to ensure they reach you in pristine condition.
Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact us at [your support email].
In the rare event of a lost shipment, we will coordinate with our logistics partner and provide a suitable resolution as per our policy.
Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate at checkout.
Zafune Perfumes is not responsible for delivery issues caused by incorrect or incomplete address information.
Damaged Package on Arrival
If your package arrives visibly damaged, please do not accept delivery and contact us immediately.
For accepted deliveries, any issues must be reported within 24 hours of delivery with unboxing photos/videos for assistance.
Contact Us
For any shipping-related queries, please reach out to us:
Email: zafuneperfumes@gmail.com
Instagram: @zafuneperfumes